Frequently asked questions
I forgot my password.
On the sign-in screen tap "Forgot password", enter your email and we will send you a 6-digit code. Enter the code and your new password in the App.
How do I cancel my subscription?
iPhone: Settings → your name → Subscriptions → Cebe Kalan. Android: Google Play → profile → Payments & subscriptions → Subscriptions → Cebe Kalan. Deleting the App or your account does not cancel the subscription.
How do I restore my subscription on a new phone?
Sign in to Cebe Kalan with the same account and tap "Restore Purchases" in Settings. Make sure you are signed in to the same Apple ID or Google account that made the purchase.
Automatic delivery counting is not working.
This is Android-only. Enable notification access for Cebe Kalan, make sure your courier app's notifications are on, select your courier app in Settings, and disable battery optimisation for Cebe Kalan.
Are the net earnings and tax figures exact?
No. They are estimates based on your data. For tax filings consult your accountant; you can send them the CSV export.
Will I lose my data if I change phones?
No. Your records are stored in your account. Sign in on your new phone and they are restored automatically.
How do I delete my account?
In the App: Settings → Delete Account. Or on the web: cebekalan.com.tr/hesap-sil.php. All your data is permanently deleted.
Is the App affiliated with Getir, Trendyol Go or Yemeksepeti?
No. Cebe Kalan is an independent app.
Contact us
Or email us directly: yasin@karayagiz.com